Dainti provides a Lifetime Warranty for the Photo Engraved Necklace.
The warranty covers quality issues against tarnishing of the necklace and fading of the print
We provide a lifetime warranty because we're extremely confident in the quality of our product which we've arrived at from years of testing
Our necklaces are made from stainless steel coated with industrial grade chemical bonding technology which has a molecular bold with the metal unlike most plated jewellery in the market using a very thin flash plating equivalent to a coat of paint
It is not possible for the print to fade because we use a laser to make a slight 1 nanometer hole in the metal to form the picture you upload
The warranty does not cover physical damage and wear and tear caused by use by the customer
In case of tarnishing or print fade, please reach out to us via whatsapp with your ORDER ID and a clear picture of the damage. We'll replace your necklace within 5-7 days
Out of 1L+ orders we've processed we've had less than 20 warranty claims which were due to slight human error